Purpose

The purpose of this Privacy Policy (“Privacy Policy” or “Privacy Notice”) is to explain how Arslan Pervaiz (“we,” “our,” or “us”) collects, maintains, and uses the personal information of users of this website (“Site”), including users who contact our customer service representatives, complete online order forms, submit information request forms, or otherwise interact with our services.

How We Collect Your Information

We collect information about you when you interact with our services, including when you visit or use our websites, contact our customer service representatives, complete online order forms or information request forms, use applications or browser extensions provided by us, or provide information to our sales representatives (collectively, “Customer Information”). We may also use cookies, pixel tags, and similar technologies to understand how you use and navigate our websites. Online order forms and information request forms may be used to collect information necessary to process your requests, complete your orders, and provide you with requested information or services. When you call the number displayed on our website, including (888) 712-7247, and speak with our customer service representatives, we may collect information provided during the call to help us provide quality service and accurately process your requests or orders.

Customer Information we collect may include personally identifiable information. Additional information about how we use Customer Information, including personally identifiable information, is described below under “How We Use Customer Information.”

Information We Collect

The following are examples of the types of Customer Information we may collect when you interact with our services:

Customer Contact Information. Customer Contact Information includes information necessary to contact you and fulfill your requests or orders, such as your name, address, telephone number, fax number, and email address.

Private Customer Information. Private Customer Information may include information necessary to conduct credit checks or process payments. This information may include your Social Security Number, credit or debit card information, bank account information, and other financial or payment details.

Customer Order Information. Customer Order Information includes information needed to complete your orders and respond to your requests. This may include your Customer Contact Information, service and package selections, billing and shipping information, and other details related to the products or services you request through us.

Demographic Information. Demographic Information may include publicly available information about you, such as your age, income, home ownership, household size, or similar information that may help us provide more relevant products, services, and offers.

Website Usage Information. Website Usage Information includes information collected through cookies and similar technologies that helps us understand how you use and navigate our websites.

Proprietary Analytics. This Site may use analytics systems to improve website functionality, usability, and the overall customer experience. We may collect information such as mouse clicks, mouse movements, scrolling activity, user agent information, Internet Protocol (IP) address used to connect your computer to the Internet, login information where applicable, browser type and version, browser plug-in types and versions, browser extensions installed, browser features enabled, operating system and platform, information about your visit, full Uniform Resource Locators (URLs), clickstream activity to, through, and from the Site, including dates and times, products or services viewed or searched for, page response times, download errors, time spent on certain pages, page interaction information, methods used to navigate away from a page, and other technical or behavioral information.

You may be able to limit certain analytics features by using private browsing settings or disabling JavaScript. Please note that disabling these features may affect certain functions and services provided through the Site.

Cookies

This section explains how cookies are used on our website. We recommend reviewing this information so that you understand how cookies may be used and what options may be available to you if you wish to reject or delete them. Cookies are commonly used to help websites operate efficiently and to provide information to website owners about how visitors use their websites.

You may configure your browser to refuse or restrict cookies. However, disabling cookies may cause certain features or functions of our website to operate improperly or become unavailable.

We use cookies to help you navigate between pages and improve your overall experience on the Site. Cookies may also be used to understand how visitors interact with our website, enable social media sharing, and provide embedded content or features from third parties. We may also use cookie-related technologies in emails to understand how users arrive at our website and to measure the effectiveness of our email communications.

Information collected through cookies may be combined with information such as your IP address, browser type, device information, and operating system to generate statistical information about visitors to the Site. When third-party cookies are used, those third parties may have their own policies explaining how they collect and use information.

You can learn more about cookies through resources such as All About Cookies. Your browser or device instructions can also explain how to manage, accept, reject, or delete cookies.

Cookies We Use

We may use the following types of cookies on this Website:

User-input cookies – Cookies used to remember information entered by a user, such as information entered into a multi-page form.

Authentication cookies – Cookies used to recognize a user after logging into a website. Certain cookies may remember a user so that they do not have to log in again during future visits.

User-centric security cookies – Cookies used to support security functions, such as identifying repeated unsuccessful login attempts or protecting a service specifically requested by a user.

Multimedia player session cookies – Cookies used to store technical information, such as network speed, quality, and buffering information, that may be required to play requested video or audio content.

Load-balancing session cookies – Cookies used to help manage website traffic and distribute server requests in order to maintain website performance and availability.

UI customization cookies – Cookies used to remember preferences selected by users, such as language, display, or other settings chosen through the Site.

Social media content-sharing cookies – Cookies associated with social media plugins that may recognize users who are logged into social media platforms and allow them to share content through those services.

Social plug-in tracking cookies – Cookies that may be used by social networking services to understand the activity of logged-in users for analytics, advertising, or other purposes.

Third-party advertising cookies – Cookies used by third-party advertising providers to deliver or measure advertisements served outside of our website.

First-party analytics cookies – Analytics cookies used by the website to understand visitor behavior and improve website performance. Where required by applicable law, these cookies will be used only after the appropriate consent has been obtained.

Categories of Cookies We Use

The cookies used on our Site may fall into the following categories:

Strictly necessary cookies. These cookies are required for the basic operation and functionality of the Website.

Analytical/performance cookies. These cookies allow us to understand the number of visitors to the Website and how users navigate through the Site. This information helps us improve the way the Website works and makes it easier for users to find the information they need.

Functionality cookies. These cookies allow the Website to recognize returning visitors and remember certain preferences, such as language, region, or display settings.

Targeting cookies. These cookies may record your visits to the Website, the pages you view, and the links you follow. We may use this information to make website content and advertising more relevant to your interests and may share certain information with third parties for this purpose.

Third-Party Cookies. In addition to the cookies described above, third-party providers may place cookies on the Website to support performance, functionality, analytics, advertising, social media features, or other services. These cookies are controlled by the applicable third party and may be subject to that party’s own privacy practices.

Accepting and Rejecting Cookies

Where legally permitted, continued use of the Website after receiving a cookie notice or banner may constitute consent to the use of applicable cookies. Where applicable law requires affirmative consent, we will provide appropriate information about the cookies being used and their purposes, and non-essential cookies will not be placed unless and until the required consent is provided.

Consent is generally not required for cookies that are strictly necessary for the operation of the Website, where permitted by applicable law.

You may manage or restrict cookies through the controls provided on the Website or through your browser and device settings. Please note that disabling certain cookies may affect the availability or functionality of some features of the Website.

Apps, Browser Extensions and Other Platforms

Our Site may contain links to other websites, applications, platforms, and services that may be operated in whole or in part by third parties. These third parties may have privacy practices that differ from those described in this Privacy Policy. Arslan Pervaiz is not responsible for the content, security, or privacy practices of third-party websites, applications, platforms, or services. We encourage you to review the privacy policies of any third-party service you access.

To the extent that an application or browser extension provided by us collects and uses Customer Information or other information, such information will be collected and used only to the extent reasonably necessary to operate, maintain, and improve the applicable application or extension. We do not sell Customer Information collected through applications or browser extensions provided by us.

If you want to limit the data collection or permissions associated with an application or browser extension operated by us, you may uninstall or remove the application from your device or remove the extension from your browser.

If you generally wish to opt out of certain data collection or processing activities, you may submit a data subject request using the procedures described below under “Opt-Out and Data Subject Access Request Procedures.”

Children Under the Age of 16

Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn that we have collected or received personal information from a child under 16 without appropriate parental consent, we will take reasonable steps to delete that information.

Security Measures

We maintain various security technologies, procedures, and safeguards designed to protect information stored within our systems from unauthorized access, use, alteration, or disclosure.

We also maintain administrative and procedural safeguards designed to limit access to Customer Information to employees, contractors, representatives, and other individuals working on our behalf who need access to such information to provide the products and services requested by customers.

Additional PCI Requirement as a Service Provider

To the extent that we possess, store, process, or transmit cardholder information on behalf of a customer, we recognize our responsibility to maintain appropriate safeguards for the security of such information and to help protect the applicable cardholder data environment.

How We Use Customer Information

We use Customer Information to process your orders and requests and to provide the products and services you request. We may also use information that we collect from you or that you provide to us for the following purposes:

To provide, operate, evaluate, market, analyze, personalize, and improve our services. This may include storing information and providing access to or sharing information with our agents, vendors, suppliers, affiliates, third-party service providers, advertisers, and other business partners as necessary to provide our services.

To operate applications or browser extensions that we provide, maintain records regarding their use, and analyze their performance and effectiveness.

To contact you through email, SMS, telephone calls, or other communication methods regarding the Services, your account, requests, events, products, services, or offers that may be relevant or of interest to you.

For any other purpose described in this Privacy Notice or otherwise permitted by applicable law.

How We Share Customer Information

We may share Customer Information with third parties when necessary to complete your purchases, process your requests, provide products and services, or operate our business. The manner and extent to which Customer Information is used or shared depends on the nature and purpose of the transaction or service.

With Third-Party Product and Service Providers. We may share Customer Information, when necessary, with third parties that provide the products and services you request. This may include service providers that support the operation of applications, browser extensions, Internet services, Cable TV services, Home Phone services, telecommunications services, or other products and services requested through our Site.

We may also act as an independent marketer or seller of products and services provided by third-party companies and may provide those companies with information necessary to process and fulfill your order. Once information is transferred to a third-party provider, its use of that information may be governed by that provider’s own privacy policy and procedures.

With Third-Party Advertisers. We do not sell or share your Private Customer Information with third parties except where necessary to provide the products and services you request or as otherwise permitted by applicable law.

To Prevent Fraud and Scams. We may share Customer Information with third parties when necessary to identify, prevent, investigate, or address fraud, scams, security incidents, or other unlawful activity.

With Third-Party Cookies. We may allow third-party providers to collect anonymous or non-personally identifiable information when you visit our website and use that information to deliver or measure advertisements for our products or services when you visit other websites.

Such information may include browsing activity, navigation information, clickstream information, browser type, date and time of visits, advertisements viewed or interacted with, and similar technical information. These third parties may use cookies, web beacons, pixels, or other technologies to collect such information.

For Legal and Other Purposes. We may share Customer Information when necessary to:

• Comply with a subpoena, court order, legal process, or lawful government or regulatory request.

• Enforce or apply our Terms of Service and other agreements.

• Protect our rights, property, users, employees, or others.

• Prevent physical harm, financial loss, fraud, or other unlawful activity.

• Support an investigation involving suspected or actual illegal activity.

New Ownership. We may share Customer Information with a buyer, successor, or other relevant party in connection with a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our business or assets.

Opt-Out and Data Subject Access Request Procedures

You may have the ability to opt out of certain communications from us and request access to, correction of, or deletion of your personal information, subject to applicable law and certain verification requirements.

You may submit a request by contacting us through the contact information provided on our website. We may require sufficient information to verify your identity before processing certain requests.

You may also opt out of certain marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.

Your California Privacy Rights

The California Consumer Privacy Act (“CCPA”), as amended by applicable California privacy laws, provides eligible California residents with certain rights regarding their personal information. This section explains those rights and provides information about how eligible California residents may exercise them.

We will not discriminate against you for exercising privacy rights available to you under applicable California law. However, certain services or features may require the use or sharing of information necessary to provide those services.

To exercise your right to know, delete, or otherwise request information about your personal data, please follow the procedures described above under “Opt-Out and Data Subject Access Request Procedures.”

Right to Know

California residents may have the right to request that we disclose certain information regarding our collection, use, disclosure, and sale or sharing of personal information.

After receiving and verifying your request, we may provide:

• The categories of personal information we have collected about you.

• The categories of sources from which the personal information was collected.

• The business or commercial purposes for collecting or using the information.

• The categories of third parties with whom we share personal information.

• The categories of personal information disclosed for business purposes.

• The categories of personal information sold or shared, if applicable, and the categories of recipients involved.

You may also have the right to request a copy of specific pieces of personal information we have collected about you, subject to applicable legal exceptions and verification requirements.

Right to Delete

California residents may have the right to request deletion of personal information that we have collected and retained, subject to certain exceptions under applicable law.

After receiving and verifying a valid request, we will review whether any legal exception permits or requires us to retain some or all of the requested information.

Where deletion is required, we will delete or deidentify applicable personal information from our records and, where appropriate, instruct applicable service providers to take similar action.

Certain information may be retained when necessary to complete a transaction, comply with legal requirements, maintain security, prevent fraud, resolve disputes, or for other purposes permitted by law.

Right to Opt-Out

California residents may have the right to opt out of the sale or sharing of their personal information where applicable under California law.

We do not sell Customer Contact Information or Private Customer Information that we collect for monetary consideration. However, certain advertising, analytics, or website technologies may involve the processing or sharing of information as defined under applicable California privacy laws.

Eligible California residents may exercise applicable privacy choices through the procedures or privacy controls made available on our Site.

CCPA Notice to California Residents of Information We Collect, Use, and Share

We may collect information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual (“CCPA Personal Information”).

Depending on how you interact with our services, we may have collected the following categories of CCPA Personal Information during the preceding 12 months:

Category of Information

Identifiers — YES

Examples may include IP address, name, telephone number, postal address, and email address.

Personal Information Categories Listed in the California Customer Records Statute — YES

Examples may include IP address, name, telephone number, postal address, email address, Social Security number, bank account information, and credit or debit card information.

Protected Classification Characteristics Under California or Federal Law — NO

N/A

Commercial Information — YES

Examples may include information regarding products or services requested and website usage history.

Biometric Information — NO

N/A

Internet or Other Similar Network Activity — YES

Examples may include website browsing history, interactions with the Site, and other online activity.

Geolocation Data — NO

We may receive approximate location information that may be associated with an IP address, but we do not intentionally collect precise geolocation information through the Site.

Sensory Data — NO

N/A

Professional or Employment-Related Information — NO

N/A

Non-Public Education Information — NO

N/A

Inferences Drawn From Other Personal Information — NO

N/A

As described above, we do not sell Customer Contact Information or Private Customer Information for monetary consideration. We may disclose certain CCPA Personal Information to service providers, product and service providers, technology providers, advertisers, analytics providers, or other third parties when necessary to provide requested services, operate our business, prevent fraud, comply with legal requirements, or for other purposes described in this Privacy Policy.

The categories of information we collect, use, and disclose may vary depending on how you interact with our Site and services.